Still shipping during Covid. Delays possible.
Still shipping during Covid. Delays possible.
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Order Help

Can I get a digital version of a poster?

No. I do not sell or give out PDFs or any other electronic versions of my posters. No exceptions.

I need to change my order

If you made a mistake in the address, would like to add an item, or need to cancel your order, please use the form at the bottom of this page.

Where is my order and how can I track it?

Your order will ship approximately 1-5 business days after you place it (or perhaps a bit longer as we're currently short staffed due to Covid). When it ships, you will receive an email. In that email, click on the big red "Track my Order" button and then on the next page, click on the number below "Chit Chats tracking number". If you can't find the email, check your spam folder.
IMPORTANT: Please note that I am unable to get any extra information on your parcel beyond what is available on the tracking page. If you think something is wrong, see the next question. 

It's been a really long time. Is my parcel lost?

If it's been longer than 30 days (US/Canada) or 60 days (International), please use the form at the bottom of this page and we will issue a refund or send another parcel. Note that the mail system in some countries is operating slower due to Covid-19. The tracking information might therefore look unusual. Please do not contact us unless at least 30 or 60 days have passed. 

I received a wrong (or damaged) item.

Sorry about that! Please let us know by using the form at the bottom of this page and we will send another parcel or issue a refund. There is no need to send anything back.

 

Contact Customer Service:

Please include your order number in your message, or if you can't find it, the exact name or email address you used when placing your order. We will try our best to get back to you within 2-3 business days but please note that we are currently short-staffed due to Covid. We appreciate your patience.